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Specialty Care
Home > Policy & Advocacy  > Specialty Care

Current as of  September 6, 2007

OVERVIEW


California has the largest number of Federally Qualified Health Centers (FQHCs) in the nation and CPCA’s membership has experienced often insurmountable barriers in accessing specialty care services for their patients.  Modifications to the scope of project change process involving specialty care services will have a disproportionate impact on California’s FQHCs.  In discussions with the National Association of Community Health Centers (NACHC), they have informed CPCA that the Bureau of Primary Health Care (BPHC) is developing Policy Information Notices (PINs) on scope change requests involving specialty care services.

Background:  Mathematica Report on FQHC Patients and Specialty Care Access

In 2004, the California HealthCare Foundation commissioned a study conducted by Mathematica Policy Research entitled, “Examining Access to Specialty Care for California’s Uninsured”.  This unique study focused on exploring the safety net for specialty care services, in particular, accessibility of specialty care services for California’s uninsured population.  To access this information, two statewide surveys of key safety-net providers were conducted.  The first surveyed the medical directors of all 101 FQHCs in California from November 2002 through April 2003.  The medical directors were asked about the specialty care access problems faced by their centers’ uninsured patients.

The following are major findings from the report:

  • Fully 85 percent of the FQHC medical directors reported that their patients “often” or “almost always” have problems in obtaining (specialty) care.
  • FQHC medical directors characterized access as “often” or “almost always” problematic for 16 of the 24 specialties listed on the survey for adults.
  • One-half of the FQHC medical directors said access to specialty care is worse today than it was two years ago, while only 15 percent said it had improved.
  • Waiting times for the most problematic specialties are often months long.

Mathematica conducted case studies at FQHCs and described how, in instances where an FQHC was able to link a large percentage of its patients with specialists, the process was extremely labor intensive requiring five case managers.  In other case studies, FQHC patients had to wait until their conditions became emergencies before being able to access specialty care via the emergency room.  For example, “one participant did not seek care for his diabetes because he was uninsured; he also developed pancreatitis and eventually had to seek care at an emergency room.”


According to the report, in addition to whether strong relationships between FQHCs and hospitals existed, the size of the uninsured population and its composition as well as the supply of specialist physicians were contributing factors impacting the ability of low-income individuals’ access to specialty care services.  Survey and census data also showed that FQHC communities where the population is at least 40 percent Hispanic had significantly more access problems than other communities for ophthalmology, orthopedic surgery, laboratory services for adults, and allergy/immunology services for children.


The report recommends bringing specialists to the primary care setting as one solution to help address specialty care access for low-income individuals.  According to the report, “(i)f the problem is severe and sufficiently focused on a common specialty need, a local FQHC or other clinic for low-income patients should consider seeking funding to recruit an in-house specialist on a part-time or full-time basis.”

 

ADVOCACY

CPCA wrote a letter to Jim Macrae, Associate Administrator of Bureau of Primary Health Care, to voice the concerns of health centers regarding apparent modifications to the scope of project change process involving specialty care services. 

 

Recommendations to the BPHC

As with health centers across the country, California’s FQHCs strive to be responsive to the many and diverse needs of the community.  Waiting until a patient’s condition becomes an emergency in order to be able to access necessary specialty care, is a failure in the health care delivery system.  In developing the PINs on scope of project change requests and specialty care, the BPHC must ensure that this currently too common situation is not exacerbated.

 

  • Support Approved Scope Changes

 

We strongly urge that the BPHC make any new policy effective from the date of issue and not re-evaluate approved scope changes already in place, which could reduce health center revenues through loss of favorable FQHC reimbursement rates and increase patient costs for needed services which they cannot afford.

California uninsured rates exceed those of the rest of the nation and the uninsured traditionally have more limited access to specialty care.  In California, 24.4% of non-elderly adults are uninsured, compared with 18.3% nationwide.  Children in California are more likely to be uninsured (20.8%) than in the rest of the country (15.5%).  Compared with the rest of the nation, fewer California employers offer health insurance and a higher percentage live in poverty.  These are the individuals that will be most impacted by greater limitations on access to specialty care services.

The BPHC has already evaluated the need for the scope change and, through its approval, has created an expectation among the community that they will be able to access this care in their FQHC medical home.  For the uninsured who are able to access in-house specialty care services through their FQHC medical home in an approved scope change, an adverse re-evaluation of their scope of project would significantly increase the chances of these patients needing to wait until their condition becomes an emergency before being able to access necessary specialty care services.  The BPHC should not contribute to the creation of this adverse result.

 

  • The Services are Needed to Address Patient and Community Needs

 

One of the many strengths of health centers lies in the community governance structure.  A majority of any health center’s Board are patients with intimate knowledge of needed services and a vested interest in providing high-quality, sustainable health care.  When a health center requests incorporation of a specialty care service in a scope change, this request should reflect a decision of the health center’s community-based Board.  Community flexibility and responsiveness is a hallmark of the FQHC program and should continue in the development of the PINs.

This criterion would be met by providing Board discussion including the factors contributing to the decision on the community need for the particular service. 

 

  • The Provision of these Services Would Not Compromise the Provision of Required Services

 

Specialty care services are necessary for the adequate support of the primary health services.  FQHCs are required to provide primary and preventive care services and to ensure their patients have access to additional services either directly or through a referral system.  Lack of access to specialists impacts the ability of a health center to adequately provide required primary and preventive care.  For example, a patient with diabetes potentially leading to kidney failure needs to be seen by a nephrologist in order to ensure appropriate medication levels, which the FQHC’s primary care physician will then monitor.  The medication doses are dependent on an accurate assessment of kidney functions.  Without this intervention, primary care is compromised.  An FQHC patient with back pain and an abnormal radiology study needs to be seen by a neurologist in order to rule out serious conditions.  Primary care physicians can manage most back pain; however, primary care is jeopardized if more serious conditions are a possibility.

Evaluation of this criterion would best be met by demonstrating that the specialty care service is being added for the purpose of supporting the provision of primary care services.  The specialty care service is logical and necessary in the continuum of care from primary care services provided by the health center.  For example, health centers with documentation verifying a large numbers of diabetic patients may see as necessary, the services of an endocrinologist.

 

  • The Health Center’s Service Population Faces Obstacles in Accessing the Service

 

As the Mathematica report demonstrates FQHC patients often face month long waits in order to secure necessary specialty care services.  Other patients must travel unreasonable distances in order to access these services.  Health center patients also face linguistic barriers.  The majority of California’s clinic patients are Hispanic (52%) and almost half are limited English proficient.  The Mathematica report found most FQHC adult patients face barriers in accessing necessary specialty care services, and specifically found that patients in service areas consisting of at least 40% Hispanics face even greater barriers.  As part of the PINs, the BPHC needs to reflect on the ability for FQHC patients to access necessary specialty care services if these services are not made available at the FQHC. 

This criterion can be evidenced by documentation of extensive waiting periods for the specific service, the distance to the nearest specialist, and the linguistic capacity of specialists within the service area.

CPCA would also support criteria that consider whether the BPHC is being asked for additional 330 funding and whether the physicians employed or contracted are adequately licensed, credentialed and privileged to provide the care.

 

 

RESOURCES


Adult Day Health Care: A Primary Care Service

Examining Access to Specialty Care for California’s Uninsured

 

ANNOUNCEMENTS


There are no announcements at this time.

CPCA STAFF CONTACT

If you have any questions, or need more information, please contact Jamila Edwards at jedwards@cpca.org.

 

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