Health Care Ambassador Program

 

OVERVIEW

The historic passage of health care reform in March, 2010, has a lot of people asking, “What does this mean to me?” In August, 2010, during National Health Center Week (NHCW), CPCA launched an educational campaign highlighting the important and beneficial provisions that the health care law will have on community clinics, health centers and their patients. As part of this campaign, we offered several trainings to help clinic staff become more informed and better able to answer questions that may come up about the health care law.

These trained clinic staff, or Health Care Ambassadors, have made a commitment to become educated about the health care law; and we, CPCA, have committed to keeping them informed by providing trainings and educational materials on the variety of health reform provisions that will be released over the next several years.

If you have questions about the program or any of the trainings, please contact Aracely Navarro at anavarro@cpca.org. 

 

 

MEDIA

April 28, 2011 - California Healthline featured an article on our Ambassador Program, “Speeding Up Reform Learning Curve, One Clinic at a Time”. This is the second feature article by California Healthline on the Ambassador program.  The article discusses the great work of our Ambassadors, their future role as Navigators and that other state PCAs are adopting the program.  Click here to read the story and please share with your networks. 

 

RESOURCES

What does it mean to be an Ambassador?

When the Affordable Care Act passed in March of 2010, there was uncertainty by the public as to what this law means to the community and themselves. Politicians, pundits, the media and the community have had differing opinions and that has left many people confused. The role of the Health Care Ambassador is not to be an expert, but to broadly understand the benefits and the resources available to clinics and the community they serve. Outlined below are the commitments associated with becoming an Ambassador:

Hot topic webinars
Brown Bag Informational Sessions
Access to free tool-kit and resources
Incentive SWAG for educating and engaging others

If you would like support in coordinating a Health Care 101 session for your community, please contact Aracely Navarro at anavarro@cpca.org.
 

 

Health Care Ambassador Trainings:

 

Upcoming Trainings:

As the country awaits the Supreme Court decision on the Affordable Care Act, due in June, California continues to move forward its implementation.

 

Join CPCA’s quarterly update on what’s happening and what new resources are available for the health centers.

Registration for this webinar will close on Wednesday, May 16. Webinar log-in information will be emailed to all registrants on Thursday, May 17.

Please click here to register.

Please contact Christine Kelly at ckelly@cpca.org or (916) 440-8170 if you have any questions.

 

 

Coming soon:  Navigator Training - What is a Navigator?  Why are Navigators needed?  What are the goals of Navigators?  How does a Navigator related to Outreach and Enrollment?  This training will help answer your questions about the Navigator Program. 

 

Past and On-Demand Trainings:

Health Care Ambassador Training Part 1

On July 28, 2010, CPCA hosted a webinar training on the frequently asked questions (FAQs) of the new health care reform law. This training, as well as future trainings, will help build the knowledge of community clinic and health center staff, who can then inform patients and the community at large.

Please click here to access a recording of the Health Care Ambassador Training Part 1, held on 7/28/10 webinar (38 minutes).

Please click here for a pdf version of the PowerPoint presentation slides.

Please click here for a pdf version of the Pocket Guide - Frequently Asked Questions.

Once you have completed the training, you are eligible for an “Ask me about health care reform” button, a pocket guide that includes the answers to these questions and access to bilingual email accounts to direct your unanswered questions.

Please provide your name and email address to Aracely Navarro at anavarro@cpca.org to receive your Ambassador materials today!

 

Health Care Ambassador Training Part 2

On September 22, CPCA hosted the second installment training of the Health Care Ambassador Campaign. This training provided the attendees with information about the provisions that went into effect on Sept, 23, 2010. If you are a Health Care Ambassador and did not attend this training, we urge you to review the recording of this training so you will be fully informed about the current state of the new health law. This knowledge will allow you to answer the questions of your patients and also train your fellow staff members.

Please click here to access a recording of the Health Care Ambassador Training Part 2, held on 9/22/10.

Please click here for a pdf version of the PowerPoint presentation slides.

Please click here for a fact sheet on the 6 month anniversary of the passage of the health care law.

 

 

Health Center Funding Webinar, Tuesday, January 25, 2011
 

On January 25, 2011, CPCA conducted a webinar on Health Center Funding.

Please click here to access a recording of the webinar.

Please click here to access a pdf version of the PowerPoint presentation slides.

 

Advocacy 101, Thursday, February 3, 2011

On February 3, 2011, CPCA conducted a webinar on Advocacy 101.

Please click here to access a recording of the webinar.

Please click here to access a pdf version of the PowerPoint presentation slides.

 

 Health Care Reform and the Media, Tuesday, April 19, 2011

 Please click here to access a recording of the webinar.

Please click here to access a pdf version of the PowerPoint presentation slides.

 

Threats to Medicaid: What You Need to Know, Wednesday, June 1, 2011

Have you been wondering what a Medicaid block grant is and what would this mean to health centers and their patients? This webinar is geared to inform and educate anyone at the clinic or health center who wants to know more about the Medicaid proposals being debated at the federal level. CPCA staff Stephanie Berry will host the call and provide an overview of the potentially harmful proposals.


Presenter:  Stephanie Berry
Assistant Director, Federal Affairs - CPCA

Please click here to access a pdf version of the PowerPoint presentation slides.

 

Health Care Reform Implementation:  Your Burning Questions Answered - August 3, 2011


Presenters:  Stephanie Berry, Assistant Director, Federal Affairs - CPCA and Tahira Bazile, Associate Director - CPCA

Please click here to access a recording of the training.

Please click here to access a pdf version of the PowerPoint presentation slides.

 

Advancing the Patient Centered Health Home model in health centers  - October 18, 2011

Presenters:

David M. Stevens, MD, FAAFP
Director, Quality Center
Associate Medical Director
National Association of Community Health Centers

Vanesscia John, MSW, MPA
Deputy Director, Clinical Affairs
California Primary Care Association  

Please click here to access a recording of the presentation

Please click here to access a pdf version of Dr. Stevens PowerPoint presentation slides

Please click here to access a pdf version of Vanesscia John's PowerPoint presentation slides

 

National Immigration Law Center - Opportunities and Challenges for Immigrants under the Affordable Care Act - November 10, 2011   

Sonal Ambegaokar, Health Policy Attorney with the National Immigration Law Center,  provided a summary of how immigrants are covered in the ACA, including those excluded from the ACA due to immigration status.  The presentation also discussed opportunities to ensure all eligible immigrants, including individuals in mixed status families, are properly enrolled in the Exchange and Medicaid.  The presentation discussed how safety-net providers like CPCA members could partner with immigrant rights and health advocates to ensure those excluded from the ACA can seek affordable health care in the safety-net.

Here are some additional links referenced in the session:

Link to the NILC comments that discuss the definition of lawfully present:

http://www.nilc.org/immspbs/health/Comments-Proposed-Exchange-Eligibility-Rules-2011-10-31.pdf

 

Links to the definition of lawfully present already used by Medicaid and CHIP: 

Description of the categories:

http://www.nilc.org/immspbs/cdev/ICHIA/lawfully-present-imm-categories-2010-10.pdf

Table of typical documents used for these categories:

http://www.nilc.org/immspbs/health/typical-docs-used-by-immigrants-2011-10.pdf

 

Please click here to access a recording of the presentation.

Please click here to access a pdf version of the PowerPoint presentation slides.

 

Medicare Rights Center - Medicare in 2012 and Health Reform - December 13, 2011 

This webinar discussed the Affordable Care Act in 2012 and beyond. The webinar includes information about improvements to the Medicare prescription drug benefit, the expansion of Medicare-covered services, changes to Medicare Advantage plans, and much more.  

Please click here to access a recording of the presentation.

Please click here to access a pdf version of the PowerPoint presentation slides.

  

 

California’s Bridge to Health Care Reform- An overview and update about the Low Income Health Program - January 26, 2012   

This was a special training geared toward CPCA’s Health Care Ambassadors, and will help them understand what California is doing to ensure that counties have the tools and capabilities to ensure a smooth transition into the provisions of the Affordable Care Act.  

This session provided an overview of the Low Income Health Program, and California’s goal to ensure the LIHP is the bridge to health care reform.  This program has been in the planning and implementation stages since early 2011 but by the beginning of 2012 most, if not all, counties that have chosen to participate will have launched their programs.  Participants will learn about the program generally, the goals, the challenges, and where to find more information related to their unique county LIHP.  

Presenter:  Andie Martinez Patterson, Assistant Director of Policy, CPCA 

Please click here to access a recording of the presentation (41 minutes)

Please click here to access a pdf version of the PowerPoint presentation slides

 

Voter Registration and Engagement Webinar - February 29, 2012 

2012 is a Presidential election year and it offers an opportunity to elect those who can make an impact in community clinics and health centers. This webinar offered tools, resources and the rules and restrictions of doing or providing voter registration. CPCA, in partnership with the National Association of Community Health Centers (NACHC), answered questions and provided information for members to plan successful voter registration campaigns.  

Please click here to access a recording of this webinar. (50 minutes)

Please click here to access a pdf version of the PowerPoint presentation. (pdf, 698 KB)

The following documents were also used during the webinar:

 

Accountable Care Organizations (ACOs) Webinar - March 29, 2012  - March 29, 2012

 In this presentation, the basics of what an Accountable Care Organization is, what it isn’t and how it differs from managed care were all covered.  Discussion centered on the ACO initiatives in the Affordable Care Act and talk about how ACOs fit in to health care reform.

Please click here to access a recording of this webinar. (28 minutes)

Please click here to access a pdf version of the PowerPoint presentation (pdf, 753 KB)

 

CPCA Toolkit: 

Banner Version 2:

 

 

Banner Version 3

 

Instructions for Ordering  Additional Banners, Buttons and Lapel Pins 

FAQ Fact Sheet

Ambassador Op-ed Template

Ambassador Letter To the Editor Template

Health Care Reform Talking Points

Health Care Reform Fact Sheets (Various Languages):

 

CPCA's Pocket Guide to Health Care Reform 

 

Other Resources

The Medicare Rights Center website, linked here, has information on Health Care Reform and Medicare.

The U.S. Department of Health and Human Services’ Agency for Healthcare Research and Quality (AHRQ) and The Advertising Council launched a national Spanish-language public service advertising (PSA) campaign called “Conoce las Preguntas” (Know the Questions), which is designed to encourage Hispanics to go to the doctor and ask questions to achieve better health outcomes.  Click here to access the campaign website.

Prevention Ads:

http://healthyamericans.org/assets/files/Flu%20Shot.pdf
http://healthyamericans.org/assets/files/Who%20Wins%20The%20Race.pdf
http://healthyamericans.org/assets/files/Healthier%20Choices%20Healthier%20Lives.pdf 

 

If you have any questions, or would like more information about the Health Care Ambassador Campaign, please contact Aracely Navarro at anavarro@cpca.org. 
 




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