Supervisor Skills Brown Bag Online Training Series: Module 4
Coaching - Collaboration, Clarity and Checkpoints
Date: Tuesday, July 27 and Thursday July 29, 2010
 Time: 12:00pm - 1:30pm
Location: Online via WebEx

To Register for the Entire Series Beginning on June 29, Click Here.

The California Primary Care Association presents the “Supervisor Skills Brown Bag Training Series” designed specifically for supervisors, managers, human resources professionals, and team leaders wanting a better understanding, system, and process of developing stellar on-the-job performers!

These learning modules are designed for high-potential employees, supervisors, and above. They focus on improving basic to intermediate leadership skills, for leaders in any work setting.  Attendees can expect new ideas and tools to build healthier, happier, and more productive employees.

PRESENTER
California Employers Association
“Providing Human Resource Solutions for Employers since 1937”

Module 4: Coaching - Collaboration, Clarity, and Checkpoints
Tuesday, July 27, 2010: Session 1
Three key words drive coaching on the job: Collaboration, Clarity, and, Checkpoints. Collaboration is critical for employee self-worth, gorwth, and motivation. It is how employees buy into the idea that their contributions matter. Clarity is essential for understanding what went wrong or right on the job. Lastly, checkpoints provide leaders with planned opportunities for discussions about work flow and outcomes, before failure or underperformance occurs. This session covers:
     • Defining coaching
     • Naming the key stages in conducting on-the-job training
     • Stating the key steps in every coaching conversations
Thursday, July 29, 2010: Session 2
This session continues layering learning acquired in Coaching: Collaboration, Clarity, and Checkpoints session 1. Continuing our study, this session provides leaders with tools and direction on:
     • Reviewing, re-setting, and documenting employee goals
     • Defining when coaching stops and counseling begins

Registration
Register for these modules using the link above or visiting the CPCA website at www.cpca.org. When registering, please use the e-mail for the person that should receive any additional information and/or materials relevant to this event.

Fees
$180 Per connection per Module for a CPCA member or CCHC*
$210 Per connection for a non-CCHC*
*These fees allow the organization to arrange for multiple participants to share one internet and telephone connection. Additional registration fees apply for each additional connection used.

Members and CCHCs: Register today for all 4 Modules in this training series and receive a $20 discount per module. This discount is only available prior to the start of the first module. Any cancellations will be prorated based on requests made in the appropriate timeframe per module.

Cancellation
To receive a full refund of your registration fee, CPCA must receive your written cancellation notice one week prior to the Module purchased. No refunds will be offered for cancellations after the cancellation deadline.

Registrations may be transferred to another individual by written request up to the day of the event. No shows are responsible for payment of registration fees and are not eligible for a refund.

Questions
Contact Barbara Souza with CPCA at bsouza@cpca.org, or (916) 440-8170 ext. 1097 if you have questions regarding registration.