SENIOR COORDINATOR of QUALITY IMPROVEMENT

Association’s Mission:

To lead and position community clinics, health centers and networks through advocacy, education, and services as key players in the health care delivery system to improve the health status of their communities.

Purpose of Position:

Delivery system reform includes a variety of activities aimed at changing the structure and incentives in the health care system to encourage quality and efficiency, reward care coordination among various health care providers and entities through the sharing of information, often using health information technology, and improve patient and consumer engagement. The Senior Coordinator would be responsible for improving the engagement of health centers in process improvement efforts for UDS and HEDIS metrics. Support regional and statewide efforts to improve the health care delivery system coordination and collaborations with an emphasis on process improvement across the spectrum of metrics CHCs are responsible for tracking and reporting.

Primary Responsibilities:

1. Provide technical assistance to health centers to accelerate improvement in UDS and HEDIS metrics.

2. Support the development and implementation of delivery system training and technical assistance for members including but not limited to webinars, webcasts, micro-learnings, and podcasts.

3. Work closely with CPCA staff, partners, and/or consultants to develop guidance resources on topics such as infection prevention, patient engagement, and improving care for special populations.

4. Provide process improvement support to care transformation initiatives.

Skills and Abilities Required:

1. Support the development and delivery of projects, programs and technical assistance, which improve the efficiencies of health centers activities.

2. Subject matter expertise in immunizations, adult and pediatric, beneficial.

3. Learn specific areas of content and serve as a resource in order to provide accurate and timely technical assistance.

4. Strong project and program management expertise including implementation and evaluation.

5. Serve as lead staff to designated peer networks, work groups, task forces and committees.

6. Solid interpersonal and professional skills when engaging with Association membership and Board of Directors, vendors and partners.

7. Effective problem solving, organizational and time management skills.

8. Deliver accurate and concise written and oral communication.

9. Proficiency in Microsoft Office and web based applications and platforms.

10. Work collaboratively with leadership and multi departmental teams.

11. Anticipate and resolve problems on own initiative.

Additional Responsibilities:

1. Support the Association’s Strategic Plan.

2. Attends and participates in required Association meetings.

3. Reports regularly to supervisor.

4. Travel for national and regional meetings, training and site visits by air and ground transportation.

5. Other duties as assigned.

Education and Experience:

Bachelor’s degree required. Minimum three years of project or program management experience. Experience with community health centers, member-driven associations or non-profit organizations is also preferred. Relevant experience may be considered in lieu of degree requirement.

Salary:

 $71,103 + Excellent benefits

To Apply:

Submit cover letter indicating where you heard about this position, resume, and professional references in MS Word format to jobs@cpca.org or FAX 916-440-8172.