What can CPCA Revenue Cycle Management and RetroPay Services

DEMO- What can CPCA Revenue Cycle Management and RetroPay Services do for you?
July 19th, 2022
TIME:  11:00am-12:00pm

Altruis partners with CPCA to provide RCM services for our health centers.  Chris Caspar, CEO will provide an overview of these services and how they have been helping California FQHCs.  Chris will be joined by Elizabeth (Liz) Meisler, CFO of St. John’s Community Health Center in Los Angeles to speak about their experience with Altruis.
Bonus: Is bad debt from uninsured patients challenging your mission to serve your patients?  We can help.
A significant amount of your self-pay and charity care balances might be missed opportunities for revenue.  We will share the 5 steps that you can take to recover more and reduce the burden on your patients.  Win-Win.


  • How RCM Services are delivered to our health centers
  • Partnership approach to maximizing reimbursement (it takes a team)
  • Building the right solution for your health center
  • Understand what retroactive Medicaid is, and why health centers miss this opportunity in their revenue cycle.
  • What 5 steps are needed to recover the revenue


  • Chris Casper, CEO, Altruis
  •  Elizabeth (Liz) Meisler, CFO of St. John’s Community Health Center


None. Registration fees for this webinar are generously sponsored thanks to Altruis.

In order to register for any CPCA event, you must first be logged in to your account. If you do not have an account, you can create one. If you do not remember your login credentials, please email training@cpca.org. Once logged in, click the Register button, answer any questions that appear on the screen and click Save Responses. Continue scrolling to the bottom of the page and click Proceed to Checkout. Lastly, complete all payment details and click, Submit. You will receive one immediate email with a receipt of your order. Subsequent emails will follow with additional details. You can watch our brief registration tutorial video here. If you still have difficulty, please contact training@cpca.org


CPCA provides training and education to community health centers for general illustration and instructional purposes. As an anti-racist organization, we are committed to providing educational opportunities that are unbiased and meet the fullest standards for cultural and linguistic competency for both accredited and non-accredited events. To that end, our Association intends to be in full compliance with the intent of AB 241 Implicit Bias in continuing education and AB 1195 Continuing Education: cultural and linguistic competency. Please read through the text of these bills to understand the intent of the legislature, now codified as California Business and Professions Code 2190.1.

Registration is required for all CPCA training and events.You will receive two email communications immediately upon registering. The first is simply a receipt. The second from customercare@gotowebinar.com and will contain webinar access information.  This email will only be delivered to the individual who is registered for the event and will contain a unique link for a single connection. We recommend you add this event to your calendar using the link contained in your webinar access email. If you do not receive this email, please check your spam/junk folders before contacting training@cpca.org.

Cancellation Policy: Effective 11/1/21 - No refunds will be available for cancellations that are received within 10 business days before the start date of the event/training. To receive a maximum refund of 50% of the registration price prior to this deadline, all cancellations must be in writing and submitted by emailing training@cpca.org. Substitutions of registrations in lieu of cancellation is encouraged.

For more information regarding our policies, please visit the training homepage.

CPCA uses GoToWebinar for all web-based training events. Click here for a preview of the environment.

Disclaimer:The information on this session is intended only to provide a general overview of the topics addressed.  This session is not intended to provide legal advice or substitute for the guidance, counsel or advice of legal counsel on any matters particular to a specific primary care clinic. CPCA does not endorse companies or products. Advertising and sponsorship revenue supports our not-for-profit mission. 

7/19/2022 11:00 AM - 12:00 PM
Online Via GoToWebinar

Sign In