Chief Workforce Officers Who, What, When And WHY?

This live event occurred on 5/18/21; to access the recording, continue registering below. Please email for a copy of the session materials.

An organization’s workforce is at the core of its ability to achieve its goals, yet this area frequently does not receive focused investment in the C-suite. The duties of developing and maintaining a thriving staff are often scattered amongst the entire leadership team, with varying levels of responsibility living in the general Human Resources (HR) department. If your organization struggles with workforce recruitment and retention and lacks a cohesive workforce plan, a Chief Workforce Officer (CWO) could be the answer. 

In this session, the Association of Clinicians for the Underserved (ACU) STAR2 Center will share resources from its CWO Toolkit and answer questions about who the CWO is, what their role is at a health center, when you should incorporate them into your organization, and why this matters.

  • Understand the key role of a CWO in leading the development of a health center’s overall workforce strategy to benefit staff and patients.
  • Examine the core competencies of a CWO.
  • Identify strategies and resources to help recruit, retain, and support an effective CWO who exemplifies the mission-driven and equitable principles of community health centers.

  • Suzanne Speer, Senior Director, Workforce Development, Association of Clinicians for the Underserved
  • Michelle Fernández Gabilondo, Senior Training Specialist,  Association of Clinicians for the Underserved
  • Mary Renner, Chief Operations Officer, Central Valley Health Network

Payment is due at time of registration. A 10% service fee will be applied for invoicing options.
  • CPCA Member*: $100
  • Non Member Health Center: $100
  • Associates: $112.50
  • Non Member, Non Health Center: $125

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*Last year, in recognition of the tremendous financial stress members were facing and to ensure that important and timely information could be accessed with no barriers, CPCA elected to waive training fees for the entire membership year (April 1,2020- March 31, 2021) and offer all training at no cost. As we continue to work in this pandemic environment to provide members the support they need, we must also plan for the future while supporting community health centers in improving the health status of their communities through advocacy, education, and services. Which is why the Board of Directors approved a budget in February that reflects a reinstatement of training fees effective for trainings taking place on or after April 1, 2021. If you have any questions or concerns about this change, please email us at

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Disclaimer: The information on this session is intended only to provide a general overview of the topics addressed.  This session is not intended to provide legal advice or substitute for the guidance, counsel or advice of legal counsel on any matters particular to a specific primary care clinic. CPCA does not endorse companies or products. Advertising and sponsorship revenue supports our not-for-profit mission. 

5/18/2021 11:00 AM - 12:00 PM
Online Via GoToWebinar

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