Building Community Health Center Workforce Strategic Plans   

The COVID-19 pandemic is causing rapid and long-lasting changes to workforce planning. The way in which Community Health Centers (CHCs) train, recruit, and retain their staff is changing given the evolving environment. The lessons learned from reorganizing teams and reassessing organizational designs is creating a new mindset for developing the healthcare workforce. It requires leaders to focus on the needs of today, while also focusing on the needs of tomorrow. It is also encouraging health centers to take a multipronged and multidisciplinary approach to developing a diverse workforce that reflects its community.   

The California Primary Care Association (CPCA), alongside the Health Resources and Services Administration (HRSA), is developing a series of trainings and resources geared at helping CHCs assess their current workforce, identify gaps, and develop strategic workforce plans. Included below are resources and training opportunities that CHCs can take advantage of to build on their adaptability efforts and meet their workforce needs while navigating through the pandemic legacies.


What is a strategic workforce plan?  

A strategic workforce plan provides a systematic assessment of community health center workforce gaps, challenges, goals, and activities. It aims to develop and sustain a robust and diverse health center workforce. This plan is informed by data, along with the health center’s organizational workforce priorities, strategies, and practices. It aligns with a community health center’s organizational strategic plan and leverages key partnerships. 

What are the core elements of a strategic workforce plan?  

The structure of a strategic workforce plan varies across community health centers according to the needs and goals of the organization.  A strategic workforce plan can be short and/or long-term and may include the following core elements:  

  • Career Awareness & Early Pipeline Development  
  • Health Professions Education & Training   
  • Recruitment & Retention  
  • Professional Development & Succession Planning  

What themes may be embedded into a strategic workforce plan? 

Strategic workforce plans may incorporate the following themes into each of the core elements:  

  • Health Equity   
  • Diversity, Equity, and Inclusion   
  • Innovation   

Available Trainings



Please contact our Workforce Team with any questions:

  • Nataly Diaz, Assistant Director of Workforce Development,
  • Isaias Iniguez, Senior Program Coordinator of Workforce Development & Special Populations,
  • Madeline Anderson, Program Coordinator of Health Profession Education,

HRSA Disclaimer

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $4,398,941 with 0% percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit