QualityImprovement+ Cohort 3

This 4-month blended online learning program supports the unique training and staff development needs of CHCs to build the fundamental skills and infrastructure necessary to adapt and position themselves for current and future value-based care delivery and payment models. QI+ will engage participants in self-paced learning modules complemented by virtual group learning, applied project-based learning, and group technical assistance calls to support project-based learning. Subject matter expertise is provided by Community Health Solutions (CHS), whose mission is to help organizations create positive impact for the people they serve. Since 2001 CHS has specialized in supporting collaborative projects where people from multiple organizations (including CHCs) Work together to learn and implement effective practices.  

Self-paced modules are available in CPCA's online training portal. Participants should expect to dedicate 3 hours per month completing online learning at their own pace. Virtual meetings with cohort participants and instructors will occur once a month on Zoom. 

  • Apply proven practices of positive leadership 
  • Develop skills that reinforce a culture of continuous improvement
  • Establish and sustain a culture of data and measurement
  • Apply design thinking as a creative strategy for solving complex challenges in QI 
  • Apply practical QI strategies for assuring and improving the quality of telehealth models 
  • Apply practical QI strategies that advance health equity

Payment is due at time of registration. 

CPCA Members: $1,995

Non Member Health Centers: 


  • Each participant will conduct an applied project to address an actual QI challenge at their health center
  • Four virtual meetings of 1.25 hours duration - these sessions will focus on discussion and questions surrounding the material. It will not be a presentation of the material. 
  • Self-directed learning throughout in CPCA's online training portal
  • Coaching consults for QI problem-solving with program instructors from Community Health Solutions.
  • Peer learning 

This program is designed for health center staff responsible for leading quality improvement efforts at their organizations. We recommend no more than 2-3 staff participate from the same health center. Inter-professional staff/teams are highly encouraged!  Registering for this event will grant you access to the course in CPCA's Online Training Portal. It does not register you for the live instructor-led sessions. Registration for each session on Zoom will be completed in the training portal. 

9 AM - 10:15 AM on the following dates:
March 24, 2022 
April 28, 2022
May 26, 2022
June 30, 2022


Stephen Horan, PhD
The founding President and CEO of Community Health Solutions, bringing more than 25 years of professional experience to each client and project. Under Steve's leadership, Community Health Solutions has helped hundreds of organizations achieve better results through effective strategy and practice. Individually, Steve has been an advisor to consumer groups, nonprofit organizations, corporations, foundations, and public sector leaders. This broad perspective informs his ability to think at the system level as well as the street level, and help people bridge gaps between policy and practice. 

Terry Laine, MS, PCMH CCE
As Operations Manager and a Senior Consultant at Community Health Solutions, Terry brings more than 25 years of professional experience to CHS projects. Terry offers distinctive expertise in the areas of quality improvement, integrated care development, patient-centered medical home development, knowledge management, innovation support, collaboration support, and leadership development. Terry completed IHI's Breakthrough Series College, and is a NCQA Patient-Centered MEdical Home Certified Content Expert (PCMH CCE). She holds a Masters of Science Degree from James Madison University.

Sherrina Gibson, PCMH CCE
As a Manager at Community Health Solutions, Sherrina leads and supported projects focused on community needs assessment and community strategy development for health and human service organizations. Sherrina offers more than ten years of experience and distinctive expertise in data development, strategic analytics, strategy design, and program evaluation. Sherrina is certified as a NCQA Patient-Centered Medical Home Certified Content Expert (PCMH CCE), and holds a B.A. in Sociology.

Registration is required for all CPCA training and events.
 You will receive two email communications immediately upon registering. The first is simply a receipt. The second from customercare@gotowebinar.com and will contain webinar access information.  This email will only be delivered to the individual who is registered for the event and will contain a unique link for a single connection. We recommend you add this event to your calendar using the link contained in your webinar access email. If you do not receive this email, please check your spam/junk folders before contacting training@cpca.org.

Cancellation Policy:
No refunds will be available for cancellations received on or after Thursday, March 10, 2022. To receive a maximum refund of 50% of the registration price prior to this deadline, all cancellations must be in writing and submitted by emailing training@cpca.org. Substitutions of registrations in lieu of cancellation is encouraged. 

Disclaimer: The information on this session is intended only to provide a general overview of the topics addressed.  This session is not intended to provide legal advice or substitute for the guidance, counsel or advice of legal counsel on any matters particular to a specific primary care clinic. CPCA does not endorse companies or products. Advertising and sponsorship revenue supports our not-for-profit mission. 

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3/24/2022 9:00 AM - 6/30/2022 10:15 AM
This Is An Online Training That Combines Self-paced And Instructor-led Learning. Complete A Second Confirmation Email Will Follow. Login At: Https://www.Cpca/org/myaccount, CA

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