Health center operations are an essential component of any high-functioning community health center (CHC). This includes certain administrative and compliance activities that are necessary to run a business and to support the core functions. CPCA supports health centers with information and resources on the following topics:

Operations Initiatives

Emergency Preparedness

CPCA offers a variety of emergency preparedness programming and technical assistance to CHCs, including local, state, and national resources to mitigate, prepare, respond, and recover from an emergency.

FQHCs: HRSA Health Center Program

Public and private non-profit health care organizations may apply to receive section 330 funding from HRSA. This page will provide information about those opportunities.

Health Information Technology

A variety of resources can be found on this page, including the basics of electronic health records, meaningful use information, health information exchange, and telemedicine.

Licensing & Certification/OSHPD 3

“Licensing” is the process of acquiring a permit to operate a clinic in California. “Certification” refers to the process of becoming eligible to bill and receive payments for services provided to Medi-Cal or Medicare patients. This page will provide CHCs with additional information about Licensing and Certification (L&C) and CPCA staff contacts who can help CHCs navigate the process with the State of California.

Provider Enrollment

This page provides an overview of obtaining a National Provider Identifier (NPI), site enrollment in Medi-Cal and Medicare, and other resources for provider enrollment.

Operations Resources

Regulatory Compliance

New: 2025 New Laws of Interest to CHCs: This document provides summaries of California laws passed in 2025 in areas such as behavioral health, managed care, workforce, etc. that may be of interest to community health centers.

Compliance Officers Peer Network: A quarterly meeting to discuss community health center compliance topics, as well as regular peer-to-peer question and answer sessions between compliance staff in health centers. Members only, sign in to view

Managed Care

Medi-Cal Managed Care Task Force: A quarterly forum to discuss community clinic and health center issues relating to Medi-Cal Managed Care health plan contracts and monitor concerns and changes in the Medi-Cal Managed Care environment. Members only, sign in to view