Conducting Sensitive Screenings Using Telehealth

DATE:  Thursday, November 5, 2020
TIME:  12:30 p.m. to 1:45 p.m. (Pacific)

 PLEASE NOTE THIS WEBINAR IS A 2 PART SERIES – further instructions below the description 

Even before the transition to telehealth in response to the COVID-19 pandemic, conducting screenings about "sensitive" topics (ACES, SUD, etc) and the follow up conversations, were often the source of anxiety and discomfort for health care staff and providers. Conducting screenings over the phone or video only complicates the process. Despite the challenges, we know that screenings and the follow up response to screenings, are critical in order to identify areas requiring additional assessment, support, or intervention for our patients.

The focus of this webinar is to help staff feel more comfortable and confident in delivering sensitive screenings via virtual modalities and to help medical providers feel more comfortable having follow up conversations about screening results.

All audiences are invited to attend this Key Concepts webinar where facilitators will review strategies for broaching conversations about sensitive topics, empathic communications, and connection before content. During this session we will identify and assign attendees into role-specific groups to practice these skills and concepts in break-out sessions on either November 9th or 10th, depending on which role you're appointed to.

 Please choose and register for one of the sessions below. Do NOT register for both sessions. 

Monday, November 9th, Sensitive Screenings Using Telehealth – Clinicians Practicum: >>Click here to register<< Clinical staff who are responsible for reviewing, discussing, and action planning around screening results with the patient. This may include medical and behavioral health providers.

Tuesday, November 10th, Sensitive Screenings Using Telehealth – Care Team Practicum: >>Click here to register<< Care team members who are responsible for introducing and collecting screening data with patients. This may include front office receptionists, medical assistants, nursing staff, etc. 

  • Lizzie Horevitz, PhD, LCSW, Chief Behavioral Health Officer, Marin Community Clinics
  • Elizabeth Morrison, LCSW, MAC, Principle, Elizabeth Morrison Consulting

Payment is due at time of registration. A 10% service fee will be applied for invoicing options.
  • CPCA Member: NONE
  • Non Member Health Center: $100
  • Associates: $112.50
  • Non Member, Non Health Center: $125
* Webinar fees are temporarily being covered by 2020/21 membership dues as part of CPCA's pandemic response for members in good standing.

In order to register for any CPCA event, you must first be logged in to your account. If you do not have an account, you can create one. If you do not remember your login credentials, please email Once logged in, click the Register button, please indicate which second session you want to attend, then Save Responses. Continue scrolling to the bottom of the page and click Proceed to Checkout. Lastly, complete all payment details and click, Submit. You will receive one immediate email with a receipt of your order. Subsequent emails will follow with additional details. You can watch our brief registration tutorial video here. If you still have difficulty, please contact


Registration is required for all CPCA training and events.
 You will receive two email communications immediately upon registering. The first is simply a receipt. The second from and will contain webinar access information.  This email will only be delivered to the individual who is registered for the event and will contain a unique link for a single connection. We recommend you add this event to your calendar using the link contained in your webinar access email. If you do not receive this email, please check your spam/junk folders before contacting

Cancellation Policy:  No refunds will be offered for cancellations received after 5BusinessDaysPriorToEventDate.

To receive a refund, all cancellations must be in writing and must be received by emailing according to the following schedule:

  • Cancellations received on or before 20 business days of the event will result in a full refund minus a 10% processing fee.
  • Cancellations received on or before 10 business days of the event will result in a 50% refund minus a 10% processing fee.
  • Cancellations received on or before 5 business days of the event will result in a 25% refund minus a 10% processing fee.
  • No refunds will be offered for cancellations received after 5 business days before the event.
  • Cancellations after the conclusion of the event are non-refundable.
  • Substitutions are encouraged.
  • “No Shows” are non-refundable.

For more information regarding our policies, please visit the training homepage.

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Disclaimer: The information on this session is intended only to provide a general overview of the topics addressed.  This session is not intended to provide legal advice or substitute for the guidance, counsel or advice of legal counsel on any matters particular to a specific primary care clinic. CPCA does not endorse companies or products. Advertising and sponsorship revenue supports our not-for-profit mission. 

11/5/2020 12:30 PM - 1:45 PM

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