Using Telebehavioral Health Video Platforms

DATE:  Thursday, January 28th
TIME:  1:00 p.m. to 2:00 p.m. (Pacific)

As the COVID-19 pandemic isolates patients, virtual care has proven to become a lifeline for patients who need behavioral health services. Health centers experienced rapid and successful adoption of telephonic-only care for behavioral health visits at the onset of shelter in place orders. Additionally, virtual behavioral health services removed geographic, physical and other barriers to increase access for patients, including removing any stigma associated with seeking behavioral health care.

Months into the pandemic, there is increasing interesting in expanding the adoption of virtual video visits for behavioral health. This session will provide an overview of platforms health centers are using for behavioral health, featuring health centers who have indicated a high satisfaction with their platforms. Speakers will talk about their experience with the following platforms: NextGen Otto, Doximity and

  • Identify different platforms health centers are using to provide behavioral health care services
  • List steps health centers used to implement video visits in behavioral health
  • Share best practices for staff and patient adoption of video technology

  • Rosalba Serrano Rivera, Director of Behavioral Health, Camarena Health 
  • Veronica Shah, Behavioral Health Department Manager, Ravenswood Family Health Network
  • Sandra Escobar, Integrated Behavioral Health Services Clinical Director, Ravenswood Family Health Network
  • Iliniza (Nisa) Baty, Behavioral Health Department Director, Venice Family Clinic 

Payment is due at time of registration. A 10% service fee will be applied for invoicing options.
  • CPCA Member: NONE
  • Non Member Health Center: $100
  • Associates: $112.50
  • Non Member, Non Health Center: $125
* Webinar fees are temporarily being covered by 2020/21 membership dues as part of CPCA's pandemic response for members in good standing.

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Cancellation Policy:  No refunds will be offered for cancellations received after Friday, January 22, 2021.

To receive a refund, all cancellations must be in writing and must be received by emailing according to the following schedule:

  • Cancellations received on or before 20 business days of the event will result in a full refund minus a 10% processing fee.
  • Cancellations received on or before 10 business days of the event will result in a 50% refund minus a 10% processing fee.
  • Cancellations received on or before 5 business days of the event will result in a 25% refund minus a 10% processing fee.
  • No refunds will be offered for cancellations received after 5 business days before the event.
  • Cancellations after the conclusion of the event are non-refundable.
  • Substitutions are encouraged.
  • “No Shows” are non-refundable.

For more information regarding our policies, please visit the training homepage.

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Disclaimer: The information on this session is intended only to provide a general overview of the topics addressed.  This session is not intended to provide legal advice or substitute for the guidance, counsel or advice of legal counsel on any matters particular to a specific primary care clinic. CPCA does not endorse companies or products. Advertising and sponsorship revenue supports our not-for-profit mission. 

1/28/2021 1:00 PM - 2:00 PM
Online Via GoToWebinar

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