DEMO: Patient Engagement and Activation: Needs and Emerging Trends
DATE:  Thursday June 16th, 2022
TIME:  11:00am-12:00pm

CareMessage's webinar explores key trends and evolving priorities in patient engagement. As we move into the next phase of the COVID-19 pandemic, we are seeing health center customers focused on:
• Digitalization of healthcare- prioritizing necessary digitalization of our clinics, while maintaining patient trust and human connection
• Health equity- addressing gaps in care and acting on needs related to social determinants of health
• Care team burnout- providing needed support and efficient workflows, especially related to chronic care management

Caremessage will discuss how their customer, Alliance Medical Center, are using CareMessage functionality to help address these priorities. Alliance Medical Center will share their experiences, the successes they’ve seen, and actionable best practices in patient engagement.

LEARNING OBJECTIVES

• Learn what patients expect in terms of digitalization of healthcare, and how digital tools can help health centers to gather community health data and deliver resources.
• Understand how to assess and address patient need related to SDOH, specifically with data collection, data assessment, and patient follow-up.
• Gain information on best practices for saving effort with targeted and automated patient communications and engagement.

PRESENTERS

• Nora Marsh, Director of Marketing, CareMessage
• Thaddeus Kaliszewski, Customer Success Associate, CareMessage
• Samuel Appiah, QA/QI Director, Alliance Medical Center
• Susannah Labbe, Chief Medical Officer, Alliance Medical Center

FEES
None. Registration fees for this webinar are generously sponsored thanks to CareMessage.

HOW TO REGISTER
In order to register for any CPCA event, you must first be logged in to your account. If you do not have an account you can create one. If you do not remember your login credentials, please email training@cpca.org. Once logged in, click the Register button. Answer any questions that appear on the screen and click Save Responses. Continue scrolling to the bottom of the page and click Proceed to Checkout. Lastly, complete all payment details and click Submit. You will receive one immediate email with a receipt. Subsequent emails and communications will follow with additional details. You can watch our brief registration tutorial video here. If you still have difficulty, please contact training@cpca.org. 

CPCA provides training and education to community health centers for general illustration and instructional purposes. As an anti-racist organization, we are committed to providing educational opportunities that are unbiased and meet the fullest standards for cultural and linguistic competency for both accredited and non-accredited events. To that end, our Association intends to be in full compliance with the intent of AB 241 Implicit Bias in continuing education and AB 1195 Continuing Education: cultural and linguistic competency. Please read through the text of these bills to understand the intent of the legislature, now codified as California Business and Professions Code 2190.1.

Registration is required for all CPCA training and events.You will receive two email communications immediately upon registering. The first is simply a receipt. The second from customercare@gotowebinar.com and will contain webinar access information.  This email will only be delivered to the individual who is registered for the event and will contain a unique link for a single connection. We recommend you add this event to your calendar using the link contained in your webinar access email. If you do not receive this email, please check your spam/junk folders before contacting training@cpca.org.

Cancellation Policy: Effective 11/1/21 - No refunds will be available for cancellations that are received within 10 business days before the start date of the event/training. To receive a maximum refund of 50% of the registration price prior to this deadline, all cancellations must be in writing and submitted by emailing training@cpca.org. Substitutions of registrations in lieu of cancellation is encouraged.


For more information regarding our policies, please visit the training homepage.

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Disclaimer: The information in this session is intended only to provide a general overview of the topics addressed. This session is not intended to provide legal advice nor substitute for the guidance, counsel, or advice of legal counsel on any matters particular to a specific primary care clinic. CPCA does not endorse companies or products. Advertising and sponsorship revenue support our not-for-profit mission and sponsors will receive your email address, in exchange for your complimentary registration.